Receptionist
Emma joined the Willows Vet Group in 2007 and really enjoys interaction with customers in addition to their pets and runs a number of nurse clinics from the practice. At home Emma owns a Domestic Short Hair Cat called Guinness, who she hand reared from 2 days old when he was brought into the surgery. We think Guinness must be extremely grateful for Emma’s dedication, although Emma tells us he can be very cheeky and unique!
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VERY IMPORTANT CLIENT INFORMATION
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Please respect our team
Covid has had a huge impact on our sector which means that we have fewer appointment times and fewer vets to look after an increased demand for our services.
Whilst the majority of clients understand the measures we are taking to ensure we can remain open, a small minority are verbally abusing our team members.
This will not be tolerated, and, if we feel your behaviour is unacceptable, we reserve the right to end the telephone conversation or ask you to leave the premises.
Emergency care must take priority but we will, as always, do our best to help
Thank you for your understanding
